Description

All Meraki Go hardware requires a license to be operational.

Each subscription key includes access to the Meraki Go app and regular updates for hardware. This includes all features and security updates for the lifetime of the subscription.

Frequently Asked Questions

Do I have to buy a subscription?
Yes, each Meraki Go Access point requires an active subscription. These ensure your wireless network is always up to date with the latest features, bug fixes, and security patches.

How many subscriptions do I need?
You need 1 subscription for each Meraki Go device.

If you purchase 1 access point, you’ll need to purchase 1 subscription of any length. 2 devices will require 2 subscription licenses, 3 devices will require 3 subscriptions etc…

How many keys will I receive?
When purchasing Meraki Go subscription keys, if you purchase multiple subscriptions of the same duration, rather than receiving each subscription key individually, you will receive one subscription key that encompasses all of the newly purchased subscription keys of the same duration. This allows you the convenience of only needing to apply and keep track of 1 subscription key.

What happens if I don’t purchase a subscription with my Meraki GO devices?
You will not have a subscription key to register your Meraki Go account. This will prevent the setup of your new Meraki Go devices.

What happens if my subscription expires?
If the subscription key for one of your Meraki Go devices is not renewed by it’s expiration, the subscription for the device will enter a 30 day grace period. The device will continue functioning for those 30 days, but if a new subscription is not applied within this grace period, the device will be shut down until a new subscription for it has been applied.

Does this cover support for my devices or app?
Yes! This app includes Cisco Meraki’s premium support line for both app support and for all Meraki Go products.

Meraki Go Support resources can be found here.

Network Builder

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