Residential Client Care Plans
Our New Client Care Plans Have Launched!
We're very excited to announce that our new Residential Client Care Plans have launched, and we want to help figure out which plan is right for you! We have three different types to choose from – click on the dropdowns below to learn more about the three plans!
This is our biggest, most comprehensive plan. It includes multiple scheduled maintenance visits every year to keep your system working flawlessly, and priority front-of-line response if anything goes wrong. Plus, we offer guaranteed next-day service with an in-stock assurance on critical system components. In addition to the scheduled maintenances, we also provide pre-event system checkups to make sure everything will perform flawlessly for parties, gatherings, and holidays. The Elite Plan extends the warranty for workmanship out to an incredible 5 years. With all these features and more, we believe that this is the most extensive coverage offered not just by Casaplex, but by any service plan in the entire industry.
• Premium •
- 1 Year Workmanship Warranty
- 180 Day Labor Warranty
- Basic Proactive Remote System Monitoring
- Unlimited Remote Device Reboots
- Unlimited Remote / Phone Helpdesk Support
- Onsite Response Guaranteed Within 5 Business Days
- Annual Scheduled Maintenance
- 5% Discount on Replacement Equipment
- 20% Discount on Labor Rates
• Elite •
- Our Biggest, Most Comprehensive Plan!
- Unlimited Labor Warranty
- Advanced Proactive Remote System Monitoring
- Unlimited Device Reboots
- Unlimited Remote / Phone Helpdesk Support with 4-Hour Response During Evenings, Weekends, & Holidays
- Priority Onsite Response: Next Business Day for Critical Problems
- Two Annual Scheduled Maintenance Checkups
- Two Annual On-Demand Pre-Event Checkups
- 10% Discount on Replacement Equipment
- Loaner Equipment Available
- 30% Discount on Labor Rates